Our support team is available 24/7. Choose how you'd like to reach us below — we typically respond within a few hours.
Pick the support channel that works best for you. Our team is active across all channels daily.
Send us a detailed message and our team will get back to you within 24 hours, usually much sooner.
support@piphunteracademy.comJoin our free Telegram group where our team and fellow students are active daily. Fastest response time.
Join TelegramFill out our contact form with your question or issue. We'll reply directly to your registered email address.
Open Contact FormResolve the most frequent problems instantly without waiting for support.
Log out and log back in — access is activated automatically but sometimes requires a fresh session. If it's still locked after re-logging in, contact us with your payment confirmation email and we'll activate it manually within 2 hours.
Go to the login page and click "Forgot Password". Enter your registered email address and follow the reset link sent to your inbox. Check your spam folder if you don't see it within a few minutes.
Double-check that your card details are correct and that you have sufficient funds. If your card was charged but access was not granted, contact support immediately with the transaction reference and we'll resolve it right away.
Ensure you have a stable internet connection and try a different browser. Our videos are hosted on YouTube or as direct uploads — both require a modern browser with JavaScript enabled.
Contact support at least 24 hours before your scheduled session to reschedule. Sessions cancelled within 24 hours may not be eligible for rescheduling depending on availability.
We aim to respond to every support request within 24 hours — usually much sooner. For urgent issues related to payments or account access, we prioritise these and typically resolve them within 2 hours during business hours.