Refund Policy

At PIP Hunter Academy we want you to be confident in your investment in your trading education. This policy explains when a refund is available, how to request one, and the specific rules that apply to each product — courses, 1-on-1 mentorship bookings, and Premium / VIP access.

01 Course Purchases

You may request a full refund on a course purchase within 14 days of the purchase date, provided you have completed no more than 20% of the course content. Progress is measured by lessons marked complete in your account.

• After 14 days, or once more than 20% of the lessons are complete, the purchase is non-refundable.
• Refunds are processed back to the original payment method within 5–10 business days.
• When a refund is issued, your access to the course is revoked.

02 1-on-1 Mentorship Bookings

• More than 24 hours before the session — full refund or free reschedule.
• Less than 24 hours before the session — non-refundable. One-time reschedule allowed at our discretion.
• Mentor cancellation or technical failure on our side — full refund or guaranteed reschedule, your choice.
• No-show by the student — non-refundable.

03 Premium / VIP Access

Premium access unlocks the full course catalogue plus live VIP trading sessions.

• A full refund is available within 7 days of upgrade provided you have not attended a live VIP session.
• Once you attend a VIP session or after the 7-day window, the upgrade fee becomes non-refundable.
• Refunding Premium access does not refund any prior course or mentorship purchases — those follow their own rules above.

04 How to Request a Refund

Email support@piphunteracademy.com from the address on your account with:

• Your full name and registered email
• The purchase (course title, mentorship date, or Premium upgrade)
• The date of purchase and the payment method used
• A brief reason for the request (optional, but helps us improve)

We respond to every refund request within 3 business days.

05 Chargebacks & Disputes

Please contact us before filing a chargeback with your bank or card issuer — we aim to resolve every legitimate request directly. Accounts with an open chargeback are suspended until the dispute is resolved, and fraudulent chargebacks may result in permanent account termination and referral to collections.

06 Trading Results Disclaimer

Our courses and mentorship teach forex trading education and strategy. They do not guarantee trading profit. Losses you incur while trading on your own broker account are not grounds for a refund of course or mentorship fees. Trading currency markets involves substantial risk of loss and is not suitable for every investor.

Questions About a Recent Purchase?

We read and respond to every refund request personally. Reach out any time — the sooner we know, the faster we can help.

Changes to this Policy: We may update this Refund Policy periodically. Material changes will be reflected in the "Last updated" date above and emailed to active students. Continued use of PIP Hunter Academy after any update constitutes your acceptance of the revised policy.