Help Centre

Frequently Asked Questions

Everything you need to know about PIP HUNTER ACADEMY, enrollment, payments, and course access.

Getting Started

What is PIP HUNTER ACADEMY?

PIP HUNTER ACADEMY is an online forex trading education platform designed for beginners and intermediate traders. We offer structured courses, 1-on-1 mentorship sessions, and live VIP trading sessions with professional forex traders.

Do I need any trading experience to enroll?

No experience is required. Our curriculum is designed from the ground up for complete beginners. We start with the very basics — what forex is, how the market works, how to read a chart — and progress step by step to advanced trading strategies.

How do I create an account?

Click the "Enroll Now" or "Create Account" button on any page. Fill in your name, email, and password. Your account is created instantly — no credit card needed just to register.

Courses & Content

How many courses are available?

We currently offer 4 core trading courses covering Forex Foundation, Risk Management, Trading Psychology, and Market Structure. New courses are added regularly and all updates are included in your enrollment at no extra cost.

What is the difference between Basic and Premium?

Basic access ($99.99) gives you full access to all written course lessons. Premium access ($199) includes everything in Basic plus video lesson explanations, access to live VIP trading sessions, and priority 1-on-1 mentorship booking.

Can I access the lessons on mobile?

Yes. The entire platform is fully responsive and works on any device — phone, tablet, or desktop. Learn from anywhere, at any time.

Is access really lifetime?

Yes. You pay once and keep access forever. All future lesson updates, new courses added to your plan, and improvements to existing content are included with no additional charge.

Payments & Billing

What payment methods do you accept?

We accept all major credit and debit cards via Stripe, and PayPal. Payments are processed securely and your access is activated instantly after a successful payment.

Is my payment information secure?

Absolutely. We do not store card details on our servers. All payment processing is handled by Stripe and PayPal — two of the world's most trusted payment processors — using industry-standard encryption.

Can I get a refund?

We offer a 30-day satisfaction guarantee. If you are not satisfied with the course for any reason within 30 days of purchase, contact our support team and we will process your refund promptly, no questions asked.

Will I receive a receipt after payment?

Yes. A payment confirmation is recorded in your dashboard under "My Account". You can view all your purchases and access details there at any time.

Mentorship & VIP Sessions

What is 1-on-1 mentorship?

Mentorship sessions are private, one-to-one video calls with one of our professional forex traders. You can review your trades, ask strategy questions, get feedback on your charts, and get personalised guidance specific to your trading level.

Who can book a mentorship session?

Any enrolled student can book a mentorship session. Sessions are available as separate bookings with their own pricing. Premium members receive priority access to available slots.

What are VIP Live Sessions?

VIP sessions are group live trading sessions hosted by our mentors on Zoom or Google Meet. Mentors trade the live market, explain their analysis in real time, and take questions from attendees. These are exclusive to Premium members.

How do I join a VIP session?

Once you have Premium access, go to the VIP Sessions section in your dashboard. Upcoming sessions are listed there with their date, time, and meeting link. You'll also receive a notification with the link before each session.

Technical Support

I can't log into my account. What do I do?

Try the "Forgot Password" link on the login page to reset your password via email. If you still can't log in, contact our support team with your registered email address and we'll resolve it promptly.

I paid but my course is still locked. What should I do?

Access is activated automatically after a successful payment. If your course appears locked after payment, try logging out and back in. If the issue persists, contact support with your payment confirmation and we will manually activate your access within 24 hours.

How do I contact support?

You can reach our support team via the Contact page or by email at support@piphunteracademy.com. You can also join our free Telegram community where our team is active daily.

Still have questions?

Our support team is here to help. Reach out anytime and we'll get back to you as soon as possible.

Contact Support Create Account